Merced Property & Casualty, in liquidation

Liquidation Order: December 3, 2018

The Insurance Commissioner of the State of California v Merced Property & Casualty

Superior Court of the State of California, County of Merced Case No. 18CV-04739

 

The California Insurance Guarantee Association (CIGA) is diligently working with the Liquidator's Office to obtain the open claims information it needs to handle claims relating to policies issued to Merced Property & Casualty policyholders.  At this point CIGA has very limited information on open claims and all claims records are with the insolvent insurer which is being overseen by the liquidator, the California Insurance Department's Conservation and Liquidation Office (CLO).  The CLO will manage the transfer of claims to CIGA.  CIGA will then be able to respond to inquiries and begin processing claims.   We anticipate being able to process claims beginning December 10, 2018.

 

WE NEED A CURRENT MAILING ADDRESS!

We understand this has been a difficult situation.  We are here to help.  We are only able to produce physical checks so finding you is our priority.  You may provide current contact information to CIGA at:

California Insurance Guarantee Association

P O Box 29066

Glendale, CA  91209-9066

818.844.4300 (office) 818.291.1863 (fax)

assistance@caiga.org

Frequently Asked Questions:

When will CIGA receive my claim?

If your claim is on the books of Merced Property & Casualty as an open claim, CIGA anticipates receiving information about it by December 10, 2018.  Once that information is received, CIGA will be able to respond to inquiries and process claims.

 

What if I have a new claim that I want to file with Merced Property & Casualty?

If you have a pending claim or if you have an insured loss that occurs prior to the cancellation date, please contact CIGA at the address, phone number or email provided above.

 

Has my policy been cancelled?

Pursuant to the Liquidation Order all Merced insurance policies are required to be cancelled effective 30 days from the date of the liquidation or January 2, 2019, unless your policy terminates prior to this date. Insureds are encouraged to work with your insurance broker to replace your Merced insurance coverage immediately.

 

I paid premiums for coverage beyond the cancellation date and am due some return premium.  Will CIGA refund those premiums?

Based on the information provided to CIGA by the Conservation & Liquidation Office (CLO), we have issued all of the Merced Unearned Premium (UEP) refund checks.

For questions, please contact CIGA's main phone number (818) 844-4300 and choose the Premium Refund option to leave a message. Please assist us by providing your Merced policy number. We will research your inquiry and respond as soon as possible.

 

Will CIGA replace a returned check that I originally received from Merced Property & Casualty?

CIGA is required to investigate each claim to determine whether it qualifies as a "covered claim" and to determine the amount of such "covered claim".  To the extent a "returned check" qualifies as a "covered claim", CIGA will issue payment.